Hong Kong Huanyu Tongda E‑commerce Limited processes and dispatches orders placed on wffvslippers.com during standard business processing times. Dispatch follows the carrier's standard operating calendar. Delivery occurs according to the carrier's standard delivery schedules. Delivery timelines vary by destination and carrier. Hong Kong Huanyu Tongda E‑commerce Limited does not guarantee specific delivery dates. Tracking information is provided when available. The customer must provide accurate shipping information. Hong Kong Huanyu Tongda E‑commerce Limited is not liable for delays caused by carriers, customs, or incorrect addresses. Shipping charges are non-refundable unless the return is due to a damaged or defective item. Damaged or defective claims follow the 7-day rule in the Damaged or Defective Items section.
Hong Kong Huanyu Tongda E‑commerce Limited offers a strict 14-day no-reason refund policy. The customer may return any eligible item within exactly 14 days from the date of receipt. The customer does not need to provide a reason. The 14-day period begins on the date the carrier confirms delivery. Returns initiated after the 14-day period are not accepted. All returned items must be unused and in original packaging. Items must include all original tags, accessories, and components. Hong Kong Huanyu Tongda E‑commerce Limited does not accept returns for items that show signs of wear, damage caused by the customer, or missing parts. The customer completely bears all return shipping costs. Hong Kong Huanyu Tongda E‑commerce Limited does not provide prepaid return labels and does not reimburse return shipping fees.
Refunds are processed after Hong Kong Huanyu Tongda E‑commerce Limited receives and inspects the returned item. The refund arrival time is at least 14 days from the date Hong Kong Huanyu Tongda E‑commerce Limited receives the returned item. The refund is issued to the original payment method. PayPal refunds require at least 14 days to process. However, local laws in some regions require up to 30 days for PayPal refunds. In those regions, Hong Kong Huanyu Tongda E‑commerce Limited complies with the local legal requirement of up to 30 days. If the returned item does not meet the return conditions, Hong Kong Huanyu Tongda E‑commerce Limited may refuse the refund, and the customer bears the cost of return shipping again.
The buyer completely bears the return shipping costs. This applies to all returns, including no-reason returns and returns for damaged or defective items. Hong Kong Huanyu Tongda E‑commerce Limited does not cover any return shipping charges. The customer must pay the carrier directly. Hong Kong Huanyu Tongda E‑commerce Limited does not provide shipping labels. Hong Kong Huanyu Tongda E‑commerce Limited does not reimburse shipping charges after the return. The customer should choose a trackable shipping service. The customer must retain the tracking number. Hong Kong Huanyu Tongda E‑commerce Limited is not liable for return shipments that are lost or damaged during transit.
The recipient must be Hong Kong Huanyu Tongda E‑commerce Limited, the contact phone is +852 4754 1510, and the specific return address is ROOM 1508, 15/F., OFFICE TOWER TWO,GRAND PLAZA, 625 NATHAN ROAD, MONG KOK, HONG KONG. The customer must write the return authorization number on the outside of the package. Hong Kong Huanyu Tongda E‑commerce Limited provides the return authorization number after the customer contacts [email protected]. The customer must not send returns without a return authorization number. Returns without a return authorization number are refused. The customer must use the exact return address provided. Hong Kong Huanyu Tongda E‑commerce Limited is not responsible for returns sent to an incorrect address.
Step 1: The customer contacts Hong Kong Huanyu Tongda E‑commerce Limited via [email protected] within 14 days of receipt to request a return authorization number. Step 2: The customer packs the item securely in the original packaging and writes the return authorization number on the outside of the package. Step 3: The customer ships the package to the return address: Hong Kong Huanyu Tongda E‑commerce Limited, ROOM 1508, 15/F., OFFICE TOWER TWO,GRAND PLAZA, 625 NATHAN ROAD, MONG KOK, HONG KONG. The contact phone is +852 4754 1510. Step 4: The customer provides the tracking number to Hong Kong Huanyu Tongda E‑commerce Limited via [email protected]. Step 5: Hong Kong Huanyu Tongda E‑commerce Limited inspects the returned item after receipt. Step 6: Hong Kong Huanyu Tongda E‑commerce Limited processes the refund within at least 14 days. The customer bears all return shipping costs at every step.
Any claims for damaged or defective items must be submitted within exactly 7 days of receipt. This 7-day period perfectly matches the Terms of Service. The customer must contact Hong Kong Huanyu Tongda E‑commerce Limited via [email protected] within exactly 7 days of receipt. The customer must provide photographs of the damage or defect. The customer must provide the order number and a description of the issue. Claims submitted after exactly 7 days of receipt are not accepted. Hong Kong Huanyu Tongda E‑commerce Limited does not accept late claims. For approved damaged or defective claims, Hong Kong Huanyu Tongda E‑commerce Limited may provide a return authorization number. The customer still bears return shipping costs unless Hong Kong Huanyu Tongda E‑commerce Limited states otherwise in writing. The 7-day claim period is separate from the 14-day no-reason return period.
Items must be unused and in original packaging, including all original tags, accessories, and components. Hong Kong Huanyu Tongda E‑commerce Limited does not accept returns for items that show signs of wear, damage caused by the customer, missing parts, alteration, modification, damage from improper use, returns after the 14-day period, or returns without a return authorization number. These conditions apply to all returns.
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